Our Work in Action

Proven Results Across Healthcare, Energy, Manufacturing & Retail

Healthcare: Activating Internal Talent — Building Pathways Through Technology and Culture

The Challenge: A 38,000+ employee healthcare system had invested significantly in enterprise technology—ERP systems managing finance and operations, HRIS platforms tracking workforce data, and performance management tools measuring individual contributions. Yet these systems operated independently, creating data silos that prevented leaders from connecting the dots. The organization needed to hit CTRL+ALT+DEL in order to implement systems that gave leadership visibility into key metrics, enabled smarter resource allocation, and aligned talent strategy with the organization's mission and most pressing business priorities.

Our Impact: Partnered across HR, IT, Operations, Clinical Leadership, and the Office of the CFO to activate internal talent—integrating enterprise systems to surface career pathways while demonstrating ROI through reduced recruiting costs and improved retention.

Results:

  • +31% increase in internal mobility year-over-year

  • +17-point increase in employee engagement scores within early adopting departments

  • Improved retention of high-performing clinical and support staff during critical workforce shortage

Client Industry: Healthcare System (38,000+ employees) | Duration: 18+ months

Good People text
Good People text
white and black quote board on green plants
white and black quote board on green plants

Retail & Hospitality: Transforming Operations and Driving Growth Through Innovation

The Challenge: A nearly 50-year-old restaurant and retail company ($3B+ revenue, 600+ locations) faced activist investor pressure, stagnating shareholder returns, and an aging store format requiring modernization. The organization needed both long-term strategic vision and immediate operational improvements.

Our Impact: Partnered with C-suite and senior leadership to develop a 5-year enterprise strategy and led the enterprise PMO for a "Store of the Future" initiative, coordinating IT, Finance, Operations, Training, and Marketing teams to integrate technology, improve execution, expand the footprint of an iconic brand.

Results:

  • 16% ROI on $90M capital investment in new store formats and technology

  • 25% reduction in new store opening costs while improving overall financial results

  • Records set for guest satisfaction, employee retention, and sales at opening

  • 19% increase in sales per labor hour through enterprise systems upgrades

Client Industry: Restaurant & Retail (600+ locations, $3B+ revenue) | Duration: 2+ years

difficult roads lead to beautiful destinations desk decor
difficult roads lead to beautiful destinations desk decor

Energy: Leadership Transformation in a Stakeholder-Driven Era

The Challenge: A Fortune 12 multinational energy company recognized a critical gap: when the organization stayed silent on strategic decisions, their most critical stakeholders (activists, regulators, media, competitors) filled that vacuum with their own narratives. Technical excellence and operational discipline remained core strengths, but senior leaders needed to develop complementary capabilities in strategic communications, stakeholder engagement, and authentic advocacy. The company sought to transform leadership from technically-focused operators to strategic influencers who could build trust, navigate competing priorities, and shape industry dialogue rather than react to it.

Our Impact: Designed and facilitated enterprise-wide leadership development workshops (University of Texas-Austin certified) focused on communications, advocacy, and stakeholder engagement, working directly with the C-suite to model new behaviors and cascade expectations globally.

Results:

  • 300+ senior leaders completed the program across global business units

  • Program extended 3+ years due to outstanding participant feedback and measurable impact

  • Improved stakeholder relationships with regulators, investors, community groups, and internal teams

  • Enhanced enterprise alignment through common language and frameworks

Client Industry: Energy (Fortune 12, multinational) | Duration: 3+ years (ongoing)

Chess pieces arranged on a chessboard
Chess pieces arranged on a chessboard

Industrial Manufacturing: Remote Monitoring and Predictive Maintenance at Scale

The Challenge: A Fortune 500 industrial manufacturing client operated facilities 24/7 where equipment downtime meant lost production and safety risks. Traditional maintenance relied on inconsistent visual inspections and reactive strategies, leading to catastrophic failures, unplanned downtime and CapEx spend, and ineffective asset management strategies.

Our Impact: Led development and deployment of remote condition monitoring tools across 11 manufacturing sites, designed with end-users to ensure actionable insights. Built technology-agnostic architecture to integrate with existing systems (SAP, PowerBI). provide actionable insights, and shift maintenance teams from reactive schedules to proactive, data-driven interventions.

Results:

  • 46% Internal Rate of Return through workforce optimization and automation

  • Significant reduction in catastrophic failures and unplanned downtime

  • Right-sized asset management strategies based on data-driven needs rather than siloed information systems

  • Reimagined CapEx investment strategy through predictive analytics

Client Industry: Industrial Manufacturing (Fortune 200) | Duration: 2+ years